CANCELLATION POLICY

Modifications

You can modify Your booking, free of charge, provided You let Volta4u know at least 48 hours before the rental is due to start.

Please be aware that new rental prices may apply if You modify Your booking.

Modifications of your booking can be done via Volta4u Reservation Department to the telephone number +0030 2109735000, You can also contact by email to the following
address : [email protected] and [email protected].

Cancellation

If You have prepaid Your booking online:

  • You can cancel Your booking free of charge, provided that You have given Volta4u at least 48 hours notice before the rental is due to start.
  • If You cancel giving Volta4u less than 48hours notice, 50% of the prepaid amount will no be refunded.
  • If You cancel giving Volta4u less than 24 hours notice, 70% of the prepaid amount will no be refunded.
  • If You have not cancelled and fail to come to the Volta4u station to pick up the Vehicle, the prepaid amount will not be refunded.
  • If You turn down the reservation upon check out, the prepaid amount will not be refunded.
  • If You don’t provide a valid driving license, ID or passport or a credit card under your name, the prepaid amount will not be refunded.

For the purpose of this section, cancellation of the booking or failure to pick up the Vehicle due to Force Majeure means that You are prevented or delayed by reason of war and other hostilities civil commotion, accident, lock-outs, trade disputes acts, embargoes or restraints of governments restrictions of imports or exports or any other cause or circumstance beyond Your reasonable (direct or indirect) control.

If You have not prepaid Your booking online:

  • You may modify Your booking free of charge up to the time of pickup